PROJECT TOPIC- APPLICATION OF INFORMATION MANAGEMENT SYSTEM TO HUMAN RESOURCE MANAGEMENT A STUDY OF ENUGU STATE CIVIL SERVICE

ABSTRACT

This study looked into the application of the management information to the human resources management (a case study of Enugu civil service). In the study the following problems were indentified inefficiency, inability to embrace ICT in their operation, lack of access to internet facilities and lack of government support to the application of ICT. These are noticeable in the office. In the study, the researcher used sample random technique in
selecting the appropriate respondents for the data collection. Questionnaire was used in the eliciting the necessary information data validity and reliability were achieved through the presentation of proposed questionnaire to the supervision who affected all the necessary corrections in the questionnaire before its administration the study posed hypothesis and they guided the analysis made in the study. The study was analyze through frequency table and percentage representation of the respondent response the study made the following finding (1) that the introduction ICT in human resources management in the ministries will help to improve or effect positive service in the ministries (2) with government inefficiency and
ineffectiveness of the findings shows that over the years, inefficiency and ineffective operation of activities in the ministry have effected service delivery. The study made severally recommendation which dwelt on the best ways of enhancing the human resource management services delivery in the government ministries.

CHAPTER ONE:

INTRODUCTION

1.1 Background to the Study

This study arises from the new environment existing in our organization, the private and public sectors of our economy must be efficient in order to grow and survive. The efficiency of our economy depends on the strength of the nation’s workforce resources. The days of management and working by trial and error which was practiced some years ago has disappeared. Currently, an increasing attention is being focused on the role of employees’ development and training in social, political and economic development of the nation.
With the drive towards Technological Advancement in Nigeria, Management Information Systems is inevitable for instance, the conversion to the use of electronics, telecommunications and computers have virtually made every industry to change their operations and methods which necessitate employees’ training and development towards the use of modern information Management systems to enable them cope with the environmental changes. The most concern of employers currently is to make organizational goals realized through the application of Management Information System (MIS).

In essence what is Management Information System (MIS), it is the use, technological innovations in the functioning of modern organizations.
As noted above, organizations previously were carried out through trial and error pattern. This invariably affected productions and human relations. Since profit maximization and effective productivity are the ingredients of sustenance in modern organizations, it behooves on the modern employers to make use of management information system which has enlivened the course of management, production and functioning of organizations.

In the course of this study, the researcher will explore the application, use and operation of Management Information System to the functioning of modern organization. According to Hicks and Gullet (1981:562) Management Information Systems, especially the parts of them that are computerized, are increasingly being studied. They seek to provide management with timely appropriate and understandable information necessary to control operations and to plan for the future. Effective planning and control of an Organization requires good Information System.

Logical decision making requires an understanding of the circumstances surrounding an issue and knowledge of the alternatives available. The more pertinent and timely the information, the better and resulting decision. An organization has no natural memory other than the memory of the individuals within it. Since individuals come and go, administrators must develop extensive networks of reporting, or Management Information Systems, to retain essential information over long period of time, few firms have been successful in developing totally adequate information systems for decision making uses.

PROJECT TOPIC- APPLICATION OF INFORMATION MANAGEMENT SYSTEM TO HUMAN RESOURCE MANAGEMENT A STUDY OF ENUGU STATE CIVIL SERVICE

A number of reasons have been advanced for this lack of success, including inadequate efforts by top management, failure to make appropriate use of computer capabilities and incorrect approaches to system. Fortunately, recent trends indicate that better information systems are being developed in many organizations. For example, a law enforcement agency uses a complex computerized system for gathering and communicating relevant information from some stations for use in decisions making. Also, sophisticated information systems have been developed by utility companies that generate electrical power at a variety of locations. These systems provide “running” computations of cost at each producing plant, so that each unit of demand may be supplied, within certain limits, from the least expensive source. The computation includes such factors as production and transportation costs.
Sometimes an organization’s information system is seen as only the computerized portion of the total information flow. However, there are two major parts that make up an organization’s information system. The formal portion (of which computerized data can be part) and the informal portion. Formal
information flows through approved organization channels and is subject to design and control by management. It includes performance reports to higher management, requests for help from one department to another, information concerning the progress of orders being filled, and external communications such as governmental reports on the state of the economy.

Also included are announcements by competitors of new product introductions. Portions of this formalized information flow may be computerized, other parts of it may not be. For example executives may receive much of their information concerning competitors by reading newspapers and magazines and by talking to field sales mangers on the telephone. On the other hand, information concerning finished goods inventory levels and shipping schedules may be computerized for greater efficiency in serving customers and at the same time keeping costs at a minimum.

 However, despite these arrays of facts concerning the benefits of information and information technology, there has been a phenomenal information and explosion in the Nigeria economy and the public service. The reason for this information explosion could be traced to growth in the size and diversity of modern organizations. The Nigeria public service employs a large workforce, maintain diverse department range and as a result adopt a divisional structure.

This definitely means that these departments need more information to coordinate their various activities and functions. Another factor responsible for the information explosion in Nigerian is instability and uncertainly in the Nigeria policy environment. The 1980’s and 1990’s have visited a large dose of environmental variability upon the Nigeria business and public service. The economy has been under poorly coordinated and implemented adjustments. The legal and political factors, socio-cultura l factor, have also experienced a state of flux.

Explaining this scenario, Okonkwo (1996:64) wrote that most policies fail in Nigeria because lack of continuity in government which is as a result of political instability. It is a well known fact that political instability is very high. In most cases, these changes in the political structure laws and policies, which effects businesses and the public sector, come and go at short intervals.
These changes in the above mentioned factors subsequently, and inevitably, leads to the gathering and collecting of new set of data so that the organization can review plans introduce an adaptive action t hat corresponds with the new reality. Certainly, this has placed the Nigeria manager at the
vortex of information, thus complicating his responsibilities. He has to update his skill in planning and strategic management in order to handle the multitude of internal and external pressure from the environment specifically, he needs an effective mechanism that can manipulate the ever-present problem of data processing and information support for management decision making. Empirically, it has been proved by Nobert (1967:8-9) that
every human organization depends on information for its continual existence.

Therefore, every organization no matter the size has to secure data for its operation. Sometimes, the data are generated internally within the organization, at other times; they are secured from element outside the organization. These data are needed for documentation purposes, and also for further decision. Some schools like (Davies 1974:24, Kennevan 1970, Iloka 1999) have often stressed the order and the characteristics of a good information system.

For instance, Iloka (1999) has  indicated that the system should be scientific and organized to rovide past, present and projections of the relevant and timely information relating to internal and external intelligence on the desk of the managers to aid decision making. It must support the planning, control and operational functions of the organization by furnishing uniform information in the proper time frame to assist the decision maker.
In the true sense, the information system in an organization consists of all activities involving the creation, storage and manipulation of information. It also includes the related methods, management and application of information in the organization. basically, it consist of such devices as files and
drilling cabinets, calculators, adding machines, words processors, computer, notice boards, telephones and mobile phones, system analyst, programmers and data processing clerks.

In addition, it includes the organization’s structural framework such as the reporting system and communication network and patterns. From the foregoing, it is obvious that not all information systems are computer based, and they need not be. This argument is aptly captured by Dorton and Giacolletto (1992:50) who wrote that “just as information is mistaken as computerized information so information technology is often thought of as primarily computers” while the computer may not be a compulsory element of the information system, the scope of operation of some large organizations make the computer inevitable in order to support their data processing and information support needs. The computer is the greatest force that has accelerated the rate of development of information technology and information systems.
In sum, the globalization process coupled with organizational complexity and environmental variability has created information explosion in Nigeria. The phenomenon has become endemic in Nigeria because of the peculiar dynamics of under development prevalent in Africa. In an attempt to address
this issue much attention has been on how to solve or eliminate information problem of the civil service. Organizational researchers have not put in sufficient effort to investigate and isolate how the manager in the public service can handle the myriad pressure from his operational milieu. Thus, this study will systematically highlight the level of development of information systems in the Nigeria public service with special emphasis on human resources management. 

1.2 Statement of the Problem

PROJECT TOPIC- APPLICATION OF INFORMATION MANAGEMENT SYSTEM TO HUMAN RESOURCE MANAGEMENT A STUDY OF ENUGU STATE CIVIL SERVICE

 

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